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Department: | 5301 - Traveler Support |
Location: | Boston, MA |
Job Title: Virtual Call Center Supervisor
Location: Fully Remote
Rate: DOE
Job Overview:
Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. This role is fully virtual and focuses on overseeing and guiding a team of remote customer service representatives who are dedicated to delivering exceptional customer experiences. The ideal candidate will have robust leadership abilities, a passion for travel, and a proven track record of managing and developing remote teams in a call center environment.
Responsibilities:
Qualifications:
Key Requirements:
Application Process:
To apply for the Virtual Call Center Supervisor position at Overseas Adventure Travel, please submit your resume and a cover letter detailing your relevant experience and qualifications. We appreciate all applications, but only shortlisted candidates will be contacted for further evaluation.
Company Overview:
Overseas Adventure Travel is a leading travel company specializing in unique and immersive adventure experiences around the globe. With a focus on small group travel, we strive to create memorable journeys that connect our travelers with local cultures, nature, and authentic experiences. Our team, both in-office and remote, is dedicated to providing exceptional customer service and ensuring our travelers have unforgettable adventures.