Title: Travel Advisor III

Location: Fully Remote

Rate: DOE

Start Date: 1/13/2025

Do you have a passion for travel?

Grand Circle Corporation, the leader in providing exceptional international travel experiences to Americans over 50, is looking for an experienced Travel Consultant to join our tight-knit team of Adventure Counselors. In this inbound call center role, you will be responsible for selling Grand Circle’s award-winning trips in more than 85 countries worldwide and serving as a trusted resource for our travelers. Working individually and as part of a team, you will help our travelers personalize their experiences based on their unique preferences, from booking their ideal departure to personalizing their air itineraries and answering any questions.

KEY RESPONSIBILITIES:

• Deliver an excellent experience to our travelers to drive customer loyalty and referrals
• Personalize air reservations at the point of sale using GDS (Amadeus, Sabre) systems
• Meet and exceed individual sales and quality goals while selling Grand Circle products and services
• Communicate all required information to our travelers, including the details of our products and policies
• Drive to compete while still being a positive team player individually
• Overcome traveler’s objections

REQUIREMENTS:

What You Bring to the Team:

• 2 years or more of sales experience.

• GDS (Amadeus, Sabre, Worldspan, Apollo, etc.) system experience is preferred
• Strong track record of providing excellent customer experiences and building lasting customer relationships
• Track record of consistently attaining performance goals and having personal accountability for own results
• Technically savvy with experience navigating multiple computer systems
• Ability to work various shifts (including one weekend day)
• International travel/work experience preferred
• Call center experience preferred
• Ability to learn and adhere to Grand Circle’s values to further enhance your ability to contribute to the team

Benefits (30 hours +):

• 401K Retirement Savings account with Company Match
• 50% Discount on GCC trips and opportunities for on-site training and travel
• Robust healthcare benefits, including Medical, Dental, Vision, and Flex Spending Accounts
• Generous Paid Time Off (PTO)
• Paid holidays throughout the year
• 100% Commuter Benefit subsidy for Public transportation
• Company-paid life insurance
• Paid short and long-term disability insurance
• Discounted auto and renters insurance

**Remote Work Requirements:**

• Must have hardwired internet (cannot use Wi-Fi)

• Landline phone

• 2mbps internet speed (higher speed preferred)

**This position is remote and requires candidates to be located in one of the following states: Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Massachusetts, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.

About us:

Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. It is headquartered in Boston, MA. To learn more, please visit our websites at www.oattravel.com, www.gct.com, and www.grandcirclefoundation.com.