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Department: | 4420 - Data Services |
Location: | Boston, MA |
Job Title: Senior Data Collections Analyst
Company: Grand Circle LLC
Location: Boston, MA (Hybrid, 3 days onsite)
Job Type: Full-time
Overview:
Grand Circle LLC seeks a highly motivated Senior Data Collections Analyst to join our team and play a critical role in tracking and analyzing customer engagement across our digital and offline platforms. This is a unique opportunity for a detail-oriented professional to contribute to an evolving web analytics strategy in a non-e-commerce setting. If you have a strong background in reporting, web data analysis, and data collection, and thrive in collaborative environments, we encourage you to apply.
Responsibilities:
Own data collection frameworks and documentation for web, enabling accurate reporting of customer journeys and high-probability conversion actions.
Collaborate with cross-functional teams, including brand owners, web developers, project managers, designers, and business intelligence teams, to develop and enhance analytics solutions.
Work with tag management systems (e.g., Google Tag Manager, Adobe Launch) to ensure accurate event tracking and data layer configuration.
Assist in web modernization initiatives, contributing to redeployment and optimization of analytics tools like Optimizely and Adobe Analytics.
Collect data to optimize digital campaigns, site performance, and customer engagement metrics.
Provide high level reports and visualizations using tools like Adobe Analytics console and Tableau.
Qualifications:
3+ years of experience in data analysis and reporting, preferably 5+ years for senior-level roles.
Proven experience with web reporting platforms and tools; familiarity with tag management systems is a plus.
Proficiency with data visualization tools (e.g., Power BI, Tableau) and SQL.
Strong analytical and problem-solving skills with experience handling large datasets.
Familiarity with web data and its application to offline analytics; prior experience with high-ticket, long buying-cycle industries (e.g., automotive, travel) is a plus.
Excellent communication and collaboration skills; ability to present findings to technical and non-technical audiences.
Experience working in a cross-functional environment and contributing to modernization or analytics redeployment projects is a plus.
Why Join Us?
Be part of a collaborative team redefining web analytics in a dynamic and impactful setting.
Opportunity to engage in end-to-end analytics processes, from data collection to reporting and strategy.
Work with a company passionate about providing unique travel experiences for our customers worldwide.
Benefits (30 hours +):
401K Retirement Savings account with Company Match
50% Discount on GCC trips and opportunities for on-site training and travel
Robust healthcare benefits, including Medical, Dental, Vision, and Flex Spending Accounts
Generous Paid Time Off (PTO)
Paid holidays throughout the year
100% Commuter Benefit subsidy for Public transportation
Company-paid life insurance
Paid short and long-term disability insurance
Discounted auto and renters insurance